Location: Cyprus (Hybrid)
Reporting to: Head of Information Security

What you’ll be doing

• Be the first person people turn to for hardware or software issues across Windows, Mac, and Linux.

• Use JumpCloud to handle user identities, SSO, and MFA to keep everything secure but accessible.

• Take care of the daily management for Google Workspace and Slack (onboarding, permissions, and groups).

• Own the hardware lifecycle - everything from unboxing and prepping laptops for new starters to handling repairs and offboarding.

• Act as our first line of defense by making sure endpoints are patched, antivirus is running, and MFA is actually being used.

• Use Jira to stay organized and help build out internal guides so the team can troubleshoot the easy stuff on their own.

What you should have

• Solid experience in IT support, helpdesk, or a junior admin role.

• Comfortable jumping between Windows, macOS, and Linux—you don't have a "favorite" when it comes to fixing things.

• Practical knowledge of basic networking, including troubleshooting Wi-Fi, VPN connectivity, and office internet issues.

• Previous use of IAM or MDM tools (if you know JumpCloud, that’s a huge plus).

• Practical knowledge of the Google Workspace Admin Console.

• A genuine enjoyment for problem-solving and helping your colleagues get back to work.

• An understanding of the "why" behind security - patching and MFA aren't just chores to you.
  

Why join us?

• Real ownership: You aren’t just a number in a massive IT department. You’ll be the person running our internal tech engine.

• Fast-paced impact: Your work directly helps us grow. When the team is blocked, you’re the one who clears the path.

• Great tech, great team: You’ll work with a modern, cloud-first stack and learn directly from a world-class security team.