Location: Limassol, Cyprus (Hybrid). Please note that we do not offer visa sponsorship for this position. All applicants must have the legal right to live and work in Cyprus.
Reporting to: Head of Information Security

What you'll be doing

• Be the first and last point of contact for hardware or software issues across Windows, Mac, and Linux, owning resolution end to end.

• Manage user identities, SSO, and MFA in JumpCloud, and drive IAM best practices across the organization.

• Own the daily management and configuration of Google Workspace and Slack (onboarding, permissions, groups, and policy setup).

• Manage the full hardware lifecycle - procurement, laptop provisioning, repairs, asset tracking, and secure offboarding.

• Act as a key line of defense for endpoint security, ensuring patching, antivirus, and MFA adoption are consistently enforced across the team.

• Use Jira to manage IT operations and build out internal documentation and troubleshooting guides for the wider team.

• Identify gaps in current IT processes and proactively propose and implement improvements.

What you should have

• Solid experience in IT support, systems administration, or a similar hands-on role.

• Strong working knowledge of Windows, macOS, and Linux, with the confidence to troubleshoot across all three.

• Practical knowledge of networking fundamentals, including Wi-Fi, VPN, and general office connectivity troubleshooting.

• Hands-on experience with IAM or MDM tools (JumpCloud experience is a strong plus).

• Proficiency with the Google Workspace Admin Console.

• A genuine enjoyment for problem-solving and helping colleagues get back to work quickly.

• A clear understanding of the "why" behind security practices - patching and MFA are treated as priorities, not chores.

• Ability to work independently and take ownership of IT operations with minimal oversight.
  

What's in it for you?

🚀 Serious Startup Energy

The chance to build and scale a B2B platform from the ground up within a fresh tech ecosystem launched in 2025.

🏝️ 28 days annual leave & public holidays to completely unwind.
🎂 1 day extra birthday leave to celebrate your day.
💻 Top-tier laptop provided from day one.
🥗 Free lunch in the office every Thursday.
☕ Free coffee and snacks always available at the office.
🏃‍♂️ €350 yearly wellness allowance (activated after 3 months).
📱 €75/month communication allowance.
🚗 Private parking access (first come, first served).
💸 Benefits card with exclusive discounts across a massive range of services.