Location: Cyprus (Hybrid). Please note that we do not offer visa sponsorship for this position. All applicants must have the legal right to live and work in Cyprus.
Reporting to: Head of Information Security

What you’ll be doing

• Be a first point of contact for hardware or software issues across Windows, Mac, and Linux, with support from senior team members for the trickier stuff.

• Help manage user identities, SSO, and MFA in JumpCloud under guidance, learning IAM fundamentals as you go.

• Support the daily management of Google Workspace and Slack (onboarding, permissions, and groups).

• Assist with the hardware lifecycle - unboxing and prepping laptops for new starters, coordinating repairs, and helping with offboarding.

• Help keep endpoints patched and antivirus running, and support MFA adoption across the team.

• Use Jira to track and organize your tasks, and contribute to internal troubleshooting guides as you learn the ropes.

What you should have

• Some exposure to IT support or helpdesk work (internship, entry-level role, or personal projects count).

• Basic familiarity with Windows, macOS, and Linux - you're not an expert everywhere, but you're not afraid to dig in and learn.

• A foundational understanding of networking basics (Wi-Fi, VPN, general connectivity concepts).

• Curiosity about IAM or MDM tools - no prior hands-on experience with JumpCloud required, just willingness to learn.

• Willingness to learn the Google Workspace Admin Console (training provided).

• A genuine enjoyment for problem-solving and helping your colleagues get back to work.

• An eagerness to understand the "why" behind security practices like patching and MFA, not just follow steps.
  

Why join us?

• Real ownership: You aren’t just a number in a massive IT department. You’ll be the person running our internal tech engine.

• Fast-paced impact: Your work directly helps us grow. When the team is blocked, you’re the one who clears the path.

• Great tech, great team: You’ll work with a modern, cloud-first stack and learn directly from a world-class security team.