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Information Security · Malta · Hybrid

Junior IT Administrator

You’ll be the technical backbone of operations, ensuring that global talent has the tools, security, and support they need to succeed.

We usually respond within a week

Location: Hybrid - Mrieħel, Malta (3 days per week in office)
Reporting to: IT Administrator

Key Responsibilities

  • Manage JumpCloud to secure identities, control SSO, and enforce device policies across all OS platforms.

  • Own Google Workspace administration, controlling all user accounts, groups, and permissions.

  • Administer our Slack environment, handling workspace settings, channels, and user provisioning.

  • Crush the Jira queue by prioritizing and resolving IT support tickets fast.

  • Troubleshoot and fix hardware and software issues across Windows, macOS, and Linux.

  • Control the entire hardware lifecycle, from new hire deployments to offboarding recovery.

  • Enforce strict security standards, patch endpoints, and make MFA mandatory via JumpCloud.

  • Write clear internal guides and FAQs so users can solve basic tech issues themselves.

What You Bring

  • Proven experience in IT support, helpdesk, or junior sysadmin roles.

  • Hands-on troubleshooting skills across Windows, macOS, and Linux.

  • Experience with Cloud Directory, IAM, or MDM tools - JumpCloud expertise is a massive plus.

  • Practical knowledge administering Google Workspace and Slack from the backend.

  • A track record of using Jira (or similar) to manage support workflows.

  • A strong grasp of IT security basics, patching, and exactly why MFA matters.

  • The autonomy to solve complex problems quickly while delivering direct, effective support.

  • Sharp communication skills that cut the fluff and get straight to the solution.

What's in it for you?

  • The chance to make a tangible impact in a rapidly growing, global company.

  • A culture that rewards ambition, innovation, and collaboration.

  • Competitive base salary and a comprehensive benefits package for Malta-based employees.

  • Private health insurance, wellness allowance, and communication allowance.

  • Healthy lunch on Wednesdays, Social Fridays, and Summer & Christmas events.

  • Employee discounts in restaurants and businesses.

  • Extended second-parent leave policy.

  • Private parking space.

Department
Information Security
Role
Junior IT Administrator
Locations
Malta
Remote status
Hybrid
Employment type
Full-time
Picture of Diogo Soares
Contact Diogo Soares Talent Acquisition Coordinator – Talent Acquisition
Information Security · Malta · Hybrid

Junior IT Administrator

You’ll be the technical backbone of operations, ensuring that global talent has the tools, security, and support they need to succeed.

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