Payments Risk Team Lead

Location: Malta - (Onsite/Hybrid) Quad

Department: Payments & Risk

Employment Type: Full-Time

About the Role

Are you ready to head to the frontlines of Web3 gaming? We are looking for a sharp, agile, and data-driven Payments Risk Team Lead to spearhead our fraud defense and payment operations.

In the world of B2C online crypto casinos, things move at lightning speed. Deposits are instant, withdrawals are expected faster, and player behavior is constantly evolving. You will lead a dedicated team keeping our ecosystem secure, optimizing our payment success rates, and ensuring our players enjoy a seamless, friction-free experience. If you know how to balance tight risk mitigation with a top-tier player experience, you’ll fit right in.

Key Responsibilities

• Lead & Mentor: Inspire, coach, and develop a high-performing Payments Risk Team, fostering a collaborative, elite, and performance-driven environment.

• Daily Operations: Assign, prioritize, and monitor daily operational tasks to ensure maximum efficiency, accuracy, and strict SLA compliance.

• Transaction Monitoring: Oversee all payment traffic to detect and mitigate suspicious behavior, sophisticated fraud patterns, chargebacks, and evolving crypto/fiat payment risks.

• Incident Management: Take the wheel on escalated, high-value, or complex risk cases, ensuring rapid and effective resolution.

• Strategy & Automation: Develop, implement, and continuously fine-tune our fraud prevention strategies, rule engines, and automated operational workflows.

• Compliance Alignment: Collaborate closely with our Compliance team to ensure flawless adherence to AML (Anti-Money Laundering), KYC (Know Your Customer), and international regulatory standards.

• Data-Driven Insights: Analyze risk trends, compile performance metrics, and deliver actionable insights and recommendations directly to senior management.

• Stay Ahead of the Curve: Act as the team's subject matter expert on emerging crypto and fiat payment methods, industry trends, novel fraud schemes, and Web3 regulatory shifts.

• PSP & Ops Support: Partner directly with the Head of Payments to tackle daily operations tickets and manage communications with our Payment Service Providers (PSPs).

Required Skills & Qualifications

• Industry Experience: 3+ years of experience in Payments Risk, Fraud Prevention, AML, or Payment Operations—ideally within iGaming, crypto casinos, or high-velocity FinTech.

• Leadership Edge: Proven track record of leading, supervising, or mentoring a team in a fast-paced, 24/7 digital environment.

• Risk Domain Expertise: Deep understanding of global payment systems, chargeback mechanisms, transaction monitoring, and modern fraud detection methodologies.

• Compliance Savvy: Solid, practical knowledge of AML/KYC principles and risk management best practices tailored to online gaming players.

• Tech-Minded: Hands-on experience working with payment gateways, crypto rails, third-party PSPs, and cutting-edge fraud prevention tools.

• Powerhouse Communication: Exceptional leadership, communication, and stakeholder management skills—you know how to translate complex risk data into clear business priorities.

What's in it for you?

• The chance to make a tangible impact in a rapidly growing, global company.

• A culture that rewards ambition, innovation, and collaboration.

• Comprehensive benefits package for Malta-based employees, including:

  • Private health insurance, wellness allowance, and communication allowance.

  • Healthy lunch on Wednesdays, Social Fridays, and Summer & Christmas events.

  • Employee discounts in restaurants and businesses.

  • Extended second-parent leave policy.

  • Private parking space.