PSP Onboarding Manager (iGaming)
Streamline complex KYC/KYB due diligence, vetting contract terms, and leveraging AI tools to bring global PSPs live faster.
We usually respond within a week
Location: Remote from Europe (Occasional Travel to Malta)
Reporting to Director of Payments
Your Impact
Own the complete onboarding lifecycle for global Payment Service Providers (PSPs), ensuring rapid time-to-market across new and existing jurisdictions.
Direct the gathering, verification, and submission of corporate due diligence (KYC/KYB) packages, merchant applications, and regulatory documentation to acquirers and payment partners.
Continuously monitor and triage internal onboarding queues, managing high-volume requests, removing bottlenecks, and keeping operational pipelines moving smoothly.
Partner with Legal and Finance during the intake phase to review fee schedules, rolling reserves, settlement terms, and contractual obligations before finalizing agreements.
Leverage modern AI tools (including Claude) to automate document processing, synthesize complex contracts, extract fee structures, and accelerate compliance packet creation.
Coordinate initial demos, sandbox testing, payment flow validations, and credential setups with Product and Engineering teams to guarantee operational readiness prior to launch.
Maintain centralized documentation for supplier contacts, fee matrices, and account details. Execute seamless hand-offs of live, fully onboarded providers to internal account and operational teams.
Monitor evolving local market requirements, compliance standards, and emerging payment technologies (Open Banking, local payment methods, crypto) to preemptively align onboarding documentation with vendor criteria.
What Makes You a Fit
3 - 5 years of dedicated experience in PSP onboarding within the iGaming sector (experience with offshore markets is a must).
Deep, hands-on experience navigating complex corporate structures, gathering due diligence documentation, and satisfying strict acquirer compliance requirements.
Proven ability to manage a heavy onboarding pipeline across multiple brands and entities simultaneously without sacrificing accuracy or speed.
Sharp attention to detail when reviewing payment agreements, pricing structures, and financial terms.
Excellent written and spoken English, with the ability to coordinate effectively between third-party compliance teams, internal legal units, and technical stakeholders.
Willingness to travel periodically (e.g., to Malta) and attend approximately 2 key industry conferences per year.
What's in it for you?
✨ Be with a team that builds the momentum that moves the industry.
A fast-paced environment driven by innovation, curiosity, and a shared love for technology. A people-first culture that rewards ambition, integrity, and genuine collaboration.
🗺️ A truly global remote environment working with teammates from all over the world.
🏝️ 28 days of paid time off plus public holidays to fully rest and recharge.
If based in Cyprus - more employee benefits added to the package!
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- Department
- Fraud & Payments
- Locations
- Remote
- Remote status
- Fully Remote
- Employment type
- Full-time